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Help Center

FAQ

Shipping

Do u ship internationally?

How much does shipping cost ?

How long will it take to receive my order?

How do i track my order/delivery status?

When will my order be processed?

Will i be charged with customs and taxes?

Why have i not received any confirmation details?

What shipping carrier do you use?

Can i change the shipping address once i have placed an order?

Returns

How do i return an item?

What if the item(s) received are defective/damaged/incorrect?

How long is the returns process?

Orders

How do i change or cancel my order?

Why didn't my order come together in one package?

How can i pay for my order?

How do i stay up to date with future deals/promotions?

What currency is in use on our store?

Do i need to create an account to order?

General

How do i contact you?

Who are we?

How secure is the order process?